This article will help if you are experiencing issues downloading the dfndr security app from the Play Store.

1. Check that you have a strong/stable Wi-Fi or mobile data internet connection
First, make sure you have a strong/stable internet connection. It’s best if you can connect to a Wi-Fi network. If you don’t have access to Wi-Fi, make sure you have a strong mobile data connection/signal. Then try your download again.

2. Clear the cache & data of the Google Play Store app

This gives the app a fresh start and can help fix issues.

1. Open your device’s Settings app .
2. Tap Apps & notifications See all apps.
3. Scroll down and tap Google Play Store .
4. Tap Storage Clear Cache.
5. Next, tap Clear data.
6. Re-open the Play Store & try your download again.

3. Clear cache & data from Google Play Services

1. On your Android phone or tablet, open the Settings app .
2. Tap Apps & notifications See all apps.
3. Scroll down and tap Google Play Services.
4. Tap Storage Clear Cache.
5. Tap Manage Space Clear all Data.
6. Open the Google Play Store .
7. Wait for 5 minutes, then try your download again.

4. Restart your device

If you still can’t download after you clear the cache & data of the Play Store, restart your device.

1. Press and hold the Power button until the menu pops up.
2. Tap Power off or Restart if that is an option.
3. If needed, press and hold the Power button until your device turns on again.

5. Check your storage space

If your device is low on space it can stop apps from downloading & installing. Your device may be low on space if you’ve seen a notification about storage space, or if there are less than 1 GB available when you check.